About shipping: Free shipping! ! !
Shipping method:
We work with reliable logistics partners to provide efficient and reliable international shipping services. Specific shipping methods may include international express, air or sea freight, depending on destination and package size.
Shipping destination:
We offer global shipping services and can send keyboard products to most countries and regions. When placing an order, please be sure to provide your accurate destination address and contact information to ensure smooth delivery.
Shipping time:
Shipping time depends on the destination country and shipping method selected. Generally, international shipping takes 7-14 business days. Please note that shipping time may be affected by international customs, customs, weather and other factors, so there may be certain delays.
Shipping charges and duties:
Shipping costs and duties are calculated based on the destination country and shipping method selected. During the checkout process, we will display relevant shipping and estimated customs fees. Please note that international shipping may incur additional duties, import taxes, or other related fees, which are your responsibility. We recommend that you understand the relevant tax policies of your country or region before purchasing to avoid unnecessary trouble.
Package Tracking:
Once your order is shipped, we will provide a tracking number so you can track the delivery status of your package at any time. You can check the real-time location and delivery progress of your package on the logistics company’s website through the waybill number.
Package lost or damaged:
If your package is lost or damaged in transit, please contact our customer support team immediately. We will work with our logistics partners to resolve the issue and provide appropriate compensation or refunds on a case-by-case basis.
Package processing time:
We will process your package within 1-3 business days after receiving order confirmation and payment. This includes order confirmation, merchandise packaging and shipment preparation.
Package delivery address:
Please ensure you provide accurate and complete shipping address and contact information. We will send the package to the address you provide. We will not be responsible if a package is undeliverable or lost due to an incorrect address or contact details being provided.
unresistible factors:
In some cases, force majeure factors such as natural disasters, wars, and terrorist attacks may cause packages to be delayed or not delivered. In this case, we will work with you to find a solution and minimize the inconvenience to you.
Shipping restrictions:
We may not be able to ship certain products to certain countries or regions due to certain laws, regulations, or shipping restrictions. Before you place an order, please make sure that the product you are purchasing is legal and can be shipped to the destination country or region.
The above are the more specific contents of our transportation policy, and we will wholeheartedly provide you with high-quality cross-border transportation services. If you have any additional questions or need more information, please feel free to contact us.
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